All our crystals have been cleansed and bathed in reiki energy. But it is still important to clear and cleanse your crystals regularly so that they work perfectly. Here are some ways to cleanse them:

1. Place your crystal on the soil or branches of a healthy houseplant for 24 hours.
2. Place your crystal outside under the sun or full moon for at least 4 hours.
3. Bathe your crystal in the smoke of a burning Sage smudge stick or other cleansing stick.
4. Lay your crystal on a piece of Selenite or Quartz Crystal for at least 6 hours.
5. Play a singing bowl near your crystal.

How to Set Your Intention:
When you first receive your crystal(s), one of the most important things to do is to set your intention. To activate or program your crystal(s), sit quietly, holding it (or them) in your hands. Breathe in the highest white light and then visualize your intention for the crystal(s). You can also say your intention aloud. The crystals are listening and ready to carry your intention. And your chosen crystal is now ready to use.

Returns & Exchanges
Our policy lasts 14 days. If 14 days have gone by since your purchase then unfortunately we cannot offer you a refund or exchange.

To be eligible for a refund or exchange, your item must be unused and in the same condition that you received it. It must also be in its original packaging (if applicable) and you must have a receipt or proof of purchase.

Refunds 

Once your return is received and inspected, we will send an email to you, notifying you of the approval or rejection of your refund. If approved your refund will be processed and a credit applied to you. If you have any queries then please contact us at nitasha@soulsparks.co.za.

Sale items (if applicable)
Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

Ship return/exchange to:

 

Customers are responsible for return shipping to Soul Sparks. We recommend that you purchase a tracking number and insurance. We are not responsible for packages lost in transit. Shipping costs are non-refundable and the cost of return shipping will be deducted from your refund.