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Delivery Terms

Please allow a few days for processing as we have high order volumes and there are often many orders ahead of yours.

    Deliveries & Collections
    1. Collection is Free but only by appointment and on Weekdays from our Kyalami Base.
    2. Door to door courier fees for 2kg and under.
      1. Local(JHB/PTA) deliveries - R65.
      2. Main Centres - R75.
      3. Regional areas - R110.
    3. Dream catchers. Note bigger catchers and/or large quantities will have a higher courier fee.
      1. 30cm and under - R120.
      2. 40cm and more - R150.
      3. In stock dream catchers - free to collect.

    Delivery Notes

    1. Product Deliveries are done via Dawn Wing or the Courier Guy and are door to door.
    2. Dream catchers are delivered via SkyNet, PostNet or Aramex.
    3. Deliveries are dispatched on weekdays but NOT daily. Tracking emails/SMS are sent at each step. 
    4. For time sensitive deliveries please specify required delivery date to ensure that the deadline is made. If unsure please enquire FIRST before ordering.            
    5. Tracking emails/SMS are sent at each step. 
    6. Weekend or overnight deliveries are NOT standard, have a higher fee and must be requested.

    Estimated Delivery Times

    1. These are courier dependant. Please call them for exact times. 
    2. Local JHB / PTA Areas usually delivered 1-2 working days after dispatch. 
    3. Main Centres usually 2-3 working days after dispatch. Durban deliveries usually 1 working day after dispatch.
    4. Regional areas usually 4-5 working days after dispatch. 

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