Frequently Asked Questions

Bank - FNB

Acc Holder - Soul Sparks PTY (Ltd)
Acc No - 62734015218
Branch Code - 255355
Acc Type - Cheque
Reference - Order No

Paypal - Use nitasha.sookraj@gmail.com

Please send proof of payment to orders@soulsparks.co.za

Please refer to Payfast's website www.payfast.co.za for more and the below video.

How payfast works

DELIVERIES

Product Deliveries are done via Dawn Wing or the Courier Guy and are door to door. Dream catchers are delivered via PostNet, Post Office or Aramex. Tracking emails/SMS are sent at each step. 

Note Orders are only dispatched to the couriers Tuesdays to Thursdays. Thus for urgent orders please advise us upfront so that we can meet your deadline.

DELIVERY TIMES

These are estimates and courier dependant. Please call the courier for exact times and delivery queries. For time sensitive deliveries please specify required delivery date. Local JHB / PTA Areas usually delivered 1-2 working days after dispatch. Main Centres usually 2-3 working days after dispatch. Regional areas generally 4-5 working days after dispatch.

Door to Door Delivery Costs  

NB these are estimates and may vary based on weight, quantity and service required. E.g. overnight deliveries will cost more.

Local JHB/Pretoria (Under 2kg) - R65

Local JHB/Pretoria (2-5kg) R75

Main Center (Under 2kg) - R75

Main Center (2-5kg) R85

Regional (Under 2kg) - R110

Regional (2-5kg) R120

Dream Catchers (Under 1.1kg) - R120

Dream Catchers  (1.1+kg) - R150

All dream catchers are made to order.

All details such as color, feathers and embellishments can be changed and customized to meet your requirements. Note prices may vary based on requirements.

Delivery Notes:

Artist needs between 1 to 2 weeks to make the order.

Please select the Dream Catcher Shipping Option.

Delivery is an estimate and may change depending on size and quantity of selected dream catchers.

Cleansing Your Crystal:

All our crystals have been cleansed and bathed in reiki energy. But it is still important to clear and cleanse your crystals regularly so that they work perfectly. Here are some ways to cleanse them:
1. Place your crystal on the soil or branches of a healthy houseplant for 24 hours.
2. Place your crystal outside under the sun or full moon for at least 4 hours.
3. Bathe your crystal in the smoke of a burning Sage smudge stick or other cleansing stick.
4. Lay your crystal on a piece of Selenite or Quartz Crystal for at least 6 hours.
5. Play a singing bowl near your crystal.

How to Set Your Intention:
When you first receive your crystal(s), one of the most important things to do is to set your intention. To activate or program your crystal(s), sit quietly, holding it (or them) in your hands. Breathe in the highest white light and then visualize your intention for the crystal(s). You can also say your intention aloud. The crystals are listening and ready to carry your intention. And your chosen crystal is now ready to use.